Categorized | Analysis, News

What annoys you about air travel ?

Posted on 18 March 2009 by Airline News

Results from a Skyscanner poll have been released today detailing which aspects of air travel customers find most annoying. Hidden charges came up in first place with almost a quarter of the votes.

Close behind with 23% of the vote, was queuing for security and boarding, followed by lack of seat space (15%), irritating fellow passengers (11%), having to check in so early (8%), bad staff attitude and poor customer service (6%), sitting on the runway waiting to take-off or disembark (4%), having to bus to and from the plane (4%) and waiting for your luggage at the other end (4%).

What do you think ?

At airline-news we have asked before what annoys you most about airline websites, but what about this ?

Suggestions from Skyscanner on what airlines could charge extra for:

•    Charge a successful landing fee – to be paid upon disembarking the aircraft following a safe touchdown
•    Coin operated overhead lockers, window blinds and seat lights
•    Charge a premium disembarking fee – pay to get off the plane first
•    Fee for releasing oxygen mask, then extra charge per minute of oxygen consumed
•    Extra charge for emergency exit seats
•    New charge for hand luggage based on weight
•    Passenger weigh-in: surcharge of £1 per lb.
•    Surcharge for children as they generate less revenue from on-board sales (they can’t buy alcohol)
•    Life jacket optional – extra fee if you want one
•    Extra charge for newer planes
•    Standing room only – extra charge for use of seat
•    Extra charge for bookings made through non-English site (to supplement translation costs)
•    Charge for using electronic devices on-board
•    Charge extra for the captain’s weather forecast at the destination
•    Extra charge for having a co-pilot
•    Pay pilot minimum wage, but allow them to make money on tips; pass their hat around upon successful landing
•    Order planes without windows, as they will be cheaper and lighter

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